FAQ

WHAT IS THE ORIGIN OF CORK PRODUCTS?

All our products are manufactured in Portugal from Portuguese cork material.

HOW DO I CLEAN CORK?

To get the best results without damage cork products we suggest to dry clean cork or use wet cloth and mild detergent.

ARE CORK PRODUCTS ECO-FRIENDLY?

Cork material is obtained from a renewable source. All our products are environment friendly, ecological and sustainable. Our brand CorkLane is approved as vegan by PETA Organization.

HOW LONG DOES IT TAKE FOR MY ORDER TO BE DELIVERED?

All orders are being shipped within 2-5 working days (from Monday to Friday). To check details please check our Shipping policy.

WHAT IS YOUR RETURN POLICY?

Products can be returned for a full refund in the original form of payment within 30 days of the delivery date. To check details please check here

HOW DO I CANCEL MY ORDER?

Once an order is submitted you will be unable to change or cancel it. In case you need to change or cancel your order please contact as soon as possible CorkLane Customer Service by email: shop@portugaliacork.com

DOES PRODUCT PRICE INCLUDE VAT?

All prices displayed in our shop are VAT inclusive